How to Unlock Motorola Phone Password Without Factory Reset

You set a strong password to protect your phone from nosy friends and peaky eyes. However, now you need help remembering it. People forget things sometimes. It happens to us; no worries.

The quick fix is to reset your phone and start from scratch. But if you have a Motorola cell phone, you can find a better solution to get access without losing everything. Let’s look at some ways to unlock your Motorola phone password without a factory reset.

Part 1. Unlock Motorola Phone Without Factory Reset

So, you’ve tried all the possible password combinations you could think of but still can’t get past the lock screen. Try these methods to unlock your Motorola phone before considering a factory reset.

Method 1. Use Google Find My Device

Use this method if you are logged into your Google account and have ‘Find My Device’ enabled. The method differs slightly for different Android operating systems (OS) versions. Here’s how to use Google Find My Device on Android 7.1 and Android 8.0.

For Devices Running on Android 7.1 and Below

Step 1. Go to the Google Find My Device website and log in to the account you’re logged in from on your phone.

Step 2. Once logged in, you’ll see all your connected devices. Select your Motorola phone.

Step 3. The left panel will have three options; Erase, Lock, and Ring. Select ‘Lock’ from here.

google find my device lock

Step 4. Select a new password on the screen that pops up. Confirm your password.

Step 5. After you confirm the changes, the settings will synchronize with your Motorola device. Now, use the new password to unlock your phone.

For Devices Running on Android 8.0 and Above

Step 1. Log in to your Google Find My Device and select your Motorola phone.

Step 2. Click on ‘Erase Device’ on the left-hand panel.

google find my device erase device

Step 4. Provide your linked email and password to sign in again.

Step 4. Click ‘Erase Device’ from the next screen to remove data from your phone.

google find my erase device

After a few minutes, you can set up your phone without a password.

Method 2. Use Forgot Pattern

The ‘Forgot Pattern’ method works well for Motorola phones with an older OS, typically Android 4.4 or lower. Newer operating systems don’t have this feature. Here’s how to use this method:

Step 1. Make a few unsuccessful password attempts.

Step 2. After about five attempts, your phone will show the following questions: Forgot pattern?

Step 3. Click this text.

Step 4. You’ll see two options to unlock your phone. Choose ‘Enter Google account details.’

enter google account details

Step 5. Type in your Google account email and password.

Now, you can access your phone without a password. Set a new password to avoid repeating this process the next time you use your phone.

Method 3. Use Backup PIN

Another way to unlock your Motorola device without a factory reset is to use the backup PIN. When you set your phone password, it also asks you to set a backup PIN in case you forget the password.

set backup pin

It’s a pin to unlock your device without a password. If you remember this PIN, you can unlock your Motorola device with the following steps:

Step 1. Try to unlock your phone with incorrect password attempts.

Step 2. After five attempts, your phone will show you the option to try again after 30 seconds.

Step 3. Select ‘Backup PIN’ from this screen’s bottom-right corner.

Step 4. Enter your backup PIN and tap OK.

enter backup pin

Remember this method only works if you remember your PIN. If you’ve forgotten the PIN and the password, use any other method from this list.

Method 4. Use ADB

The Android Debug Bridge (ADB) tool can help you unlock your phone using your laptop. It forms a ‘bridge’ between both devices, letting you remove certain commands from your Motorola device, such as the passcode.

Before you use this method, you’ll have to USB debug your phone. Here’s how to put your Motorola phone in USB debugging mode:

Step 1. Go to Settings and select System.

Step 2. Tap Android.

Step 3. Select Developer Options. If that’s not available, go to System and then Advanced.

Step 4. Turn on the Developer Options from the upper-right corner.

Step 5. Go to the Debugging section and turn it on.

Step 6. Select ‘Allow USB Debugging’ and OK to confirm.

android usb debugging

Follow these steps to use ADB:

Step 1. Download and install ADB on your laptop.

Step 2. Connect your laptop to the phone using a USB cable.

Step 3. Launch the ADB software and enter this command: “adb shell rm /data/system/gesture.key”.

adb command

Step 4. Press Enter to run the command.

Step 5. After the command runs, restart your phone.

Your phone will no longer have a lock. You can now choose a new passcode.

Method 5. Use Emergency Call

If your Motorola phone runs the Android 5 OS, you can use this method to unlock your device without a factory reset.

Step 1. Tap the Emergency Call button on your phone’s lock screen.

Step 2. Type in 10 asterisks (*). Copy and paste them in the input box multiple times until you do not see the characters highlighted.

android emergency call dialer

Step 3. Go back to the lock screen.

Step 4. Launch the Camera app.

Step 5. Swipe the Notification bar down to choose Settings. The Enter Password screen will appear.

Step 6. Paste the asterisks again and again until the screen’s user interface crashes.

Once this happens, you’ll get access to your phone without entering the password.

Method 6. Contact Service Provider

If you got your Motorola phone from a service provider like Verizon, you can request them to unlock it. You’ll have to meet a few of their conditions, though. They’ll gladly help you access your phone if you have paid your dues.

Part 2. Unlock Motorola Phones With Factory Reset

If the methods above do not work, you can factory reset your Motorola phone. Use this method as your last resort since it will delete your phone’s contents. So, back up your device or use a post-reset recovery method to regain your data.

For this, you should have a backup account. Follow these steps to set it up:

Step 1. Go to the Settings menu.

Step 2. Select System and tap Backup.

Step 3. Select Backup Account.

Step 4. Tap ‘Add Account.’

Step 5. Enter your Google account details.

Step 6. You may need to provide the PIN, password, or pattern of your phone to confirm account addition.

Your Motorola device’s backups are stored in Google servers, encrypted via your Google Account passport. Here’s how to back up your phone automatically:

Step 1. Go to the Settings app on your Motorola device.

Step 2. Select Google.

Step 3. Select Backup. If you’re backing up your phone for the first time, select Backup by Google One.

Step 4. Follow the on-screen instructions to set up automatic backup.

Step 5. Confirm by tapping Back Up Now.

backup phone to google drive

The Google One backup will be set up in 24 hours. Choose the data types to backup automatically by selecting ‘On’ in front of their symbols. You can backup files, folders, photos, and videos.

Make sure your phone is sufficiently charged, at least over 20%, before you start the reset. Once your phone is charged, follow these steps:

Step 1. Turn off your Motorola device.

Step 2. Press the Volume Up, Power, and Home keys simultaneously to access the Recovery Mode.

Step 3. Select the Home or Power option using the Volume Up and Down keys.

Step 4. Choose the Factory Reset option.

wipe data/factory reset

Step 5. Select ‘Confirm’ to finalize your decision.

It takes a while for the device to reset completely, so be patient. Once it has reset, your phone will turn on again. Now, you can access it without a password, but you won’t have any of your previous content.

Part 3. Unlock Motorola Phone With 3rd-Party Software – DroidKit

DroikKit is a third-party software that lets you unlock your phone regardless of your password, including fingerprint, pattern lock, PIN code, and numeric password. But it also erases all your device’s content, just like a factory reset.

The tool lets you recover your essential data from an SD card or Android device. Moreover, you can use it to free up space on your phone, reinstall the Android OS, or fix system errors like a black screen.

Here’s how to use it to unlock your Motorola phone:

Step 1. Download and install the latest DroikKit version on your laptop.

download buttons

Step 2. Connect your laptop to the phone using a USB cable.

Step 3. Launch DroidKit and choose Screen Unlocker.

droidkit screen unlocker

Step 4. Click the Start button.

Step 5. Click ‘Remove Now’ after the configuration file is prepared for the device.

Step 6. Select the Motorola brand from the screen. The tool supports over 20,000 devices, so you’ll have no trouble finding your device.

Step 7. Follow the on-screen instructions.

Step 8. Click ‘Complete’ when you reach the Screen Lock Removal Completed page.

Now, you can enter your phone without a password and use the backup to regain access to your deleted content.

Bonus: How to Disable Screen Lock

If you’re forgetful or do not want to have a password anymore, you can disable the lock screen. Here’s how to do it:

Step 1. Go to Settings and choose Security.

Step 2. Tap the ‘Screen Lock’ option.

Step 3. Enter your pattern or PIN.

Step 4. Select None.

Step 5. Confirm the settings.

Final Thoughts

There you have it; six ways to unlock your Motorola phone with a factory reset. Start with simple methods first so you don’t have to download third-party software or lose all your data.

But if those methods don’t work, you must reset your phone. Create a backup of your phone’s contents to keep your essential information, such as contacts, safe. Alternatively, you can use data recovery software like Disk Drill, FoneLab, DiskDigger Photo Recovery, and Eassiy Android Data Recovery.

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About the Author

Darren is an Apple Certified Independent Technician with a passion for researching all aspects of phone locks, including Activation Lock, carrier lock, screen lock, FRP lock, and more. With years of experience in the mobile phone industry, Darren has become a leading authority in his field and has been a sought-after consultant for individuals and businesses seeking to unlock their devices.

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